Question 1

How does the treatment process work?

Accepted Answer

The process is simple and consists of four steps: First, you select a treatment topic from our range of over 33 treatments. Then you fill out a medical questionnaire tailored specifically to your concern — only relevant questions, no unnecessary effort. A licensed physician then reviews your information individually. There is no automatic approval — every case is carefully assessed. If suitable, you receive a prescription that is discreetly shipped to your home. The entire process takes place online, with no waiting room and no appointment needed.

Question 2

Do I need a user account?

Accepted Answer

No, you can start immediately without any registration. Simply choose a treatment and begin the questionnaire right away. For certain steps later in the process — such as delivery or follow-up questions from the physician — a brief email verification may be required. A full user account is not necessary to get started.

Question 3

Can I see the prices before checkout?

Accepted Answer

Yes, full transparency is important to us. All costs — including the prescription fee (€2.98), medication price, and shipping costs — are clearly displayed before you place an order. There are no hidden fees and no retroactive surcharges. You know exactly what you're paying before you make a decision.

Question 4

How quickly is the medical review completed?

Accepted Answer

The medical review typically takes place promptly after your completed questionnaire is received. The exact duration depends on the individual case — for example, if the physician has medical follow-up questions or needs additional information. In many cases, you will receive a response on the same day. Please note that we cannot guarantee specific processing times, as the thoroughness of the review always takes priority.

Question 5

Is my data confidential?

Accepted Answer

Absolutely. The protection of your personal and medical data is our highest priority. All information is transmitted encrypted and used exclusively for the medical review and processing of your order. Our servers are located in Germany and are subject to GDPR regulations. Your data is never sold to third parties or used for advertising purposes. Delivery is also made in neutral packaging with no indication of the contents.

Question 6

What about acute symptoms?

Accepted Answer

Important: deinrezept.de is not an emergency service and is not a substitute for an in-person medical examination. For acute, life-threatening symptoms, please call emergency services immediately at 112. For urgent but non-life-threatening concerns, the medical on-call service is available at 116 117 — including nights and weekends. Our service is designed for plannable medical concerns where telemedicine consultation is sufficient.

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Medical Cannabis

Obesity

Erectile Dysfunction

Contraception

Low Testosterone

Menopause

Hair Loss

Acne

Urinary Tract Infection

Migraine

Premature Ejaculation

Facial Hair

Bacterial Vaginosis

Gardnerella Vaginalis

Vaginal Yeast Infection

Period Delay

Cold Sores

Rosacea

Chlamydia

Genital Warts

Genital Herpes

HIV PrEP

Gonorrhoea

Ureaplasma

Mycoplasma

Candida

Trichomoniasis

Asthma

Hay Fever

Smoking Cessation

Heartburn

High Blood Pressure

Type 2 Diabetes

High Cholesterol

Vitamin D Deficiency

Hypothyroidism

Pain Management

Haemorrhoids

Malaria Prophylaxis

Travellers' Diarrhoea

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Discreet & reliable

Why pay €15 to 30?

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